Only 49 Days to go until the Big Man Makes an Appearance!

6th November 2015

The Christmas opportunity by Glynn Davis

Christmas is still some nine weeks away but the other evening I had a taste of what is coming over the horizon. Having a post-work “meeting” on a Tuesday evening at the Old Fountain pub in Old Street would have been a relatively relaxed affair despite the place’s beer selection proving increasingly attractive to itinerant drinkers.

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Brand Standards are Still in the Foundation to a Great Guest Experience

8th May 2015

Brand standards are still the foundation to a great guest experience, says Steven Pike, and staff do not have to be robots in order to stick to one and then deliver the other.

For many operators, “brand standards” has almost become a dirty phrase, as they look to offer customers an individual, unique experience, whether they are an independent restaurant or a chain of 300 venues.

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YO! Sushi and Carluccio’s to Begin US Expansion in Coming Weeks

15th April 2015

YO! Sushi and Carluccio’s to begin US expansion in coming weeks: YO! Sushi and Carluccio’s will embark on expansion in the US in the coming weeks. YO! Sushi, which operates 86 restaurants world-wide, is to open two sites under franchise in the US this month – it opens on 22 April at Westfield, Garden State Plaza, Paramus, New Jersey and 24 April at University Town Center, Sarasota, Florida.

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Personal License Renewals to be Scrapped

27th March 2015

Personal licence renewals ‘scrapped’: The Home Office has confirmed the abolition of personal licence renewals from 1 April 2015. Solicitor John Gaunt said: “This news, just confirmed by the Home Office, is what operators have been waiting for, for some time and will now avoid the need for personal licence renewals going forward, something which was becoming an increasing headache.

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You can only make a First Impression Once!

23rd March 2015

Your CV and cover letter have got you an interview. The job could easily be yours, so long as you don’t fall at the final hurdles.

Everyone flusters an interview at some stage, but with a little preparation you can avoid falling foul of these common interview blunders:

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Michelin Stars 2016

17th March 2015

Michelin tweets new star awards early after bookshop leak: The Michelin guide announced its new set of stars on Twitter yesterday ahead of its scheduled announcement at 7.30am this morning (17 September). It tweeted: “Let down once again by a bookshop – here are the new‪#‎MichelinStars2016” at 2.07pm and then proceeded to announce its new stars.

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