Founded in 2003 we remain an owner-established business specialising in permanent, temporary and interim recruitment to the catering and hospitality sectors.

We firmly believe there are 3 key ingredients to our success – our Candidates, our Clients and Us!

We effectively recruit managers and chefs for restaurants, bars, premium branded groups, city and country house hotels, gastro inns, event and contract catering companies across the UK offering permanent, temporary and interim work opportunities.

 

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What We Do

We are dedicated to recruiting the best skilled people within the Catering and Hospitality Industry offering permanent, temporary or interim recruitment opportunities.

We focus on front of house management and all levels of chef positions in the kitchen, recruiting and interviewing candidates on a national basis throughout the UK.
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Clients

We understand that different clients have different requirements.  So whether you’re looking to fill one or many, planned or unplanned vacancies, we pride ourselves on offering a bespoke service to ensure we find the right people for your business and support your future growth through permanent, temporary or interim recruitment campaigns.

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Testimonials

With many years of industry experience, both operationally and in recruitment, we continue to grow year on year with most of our business based on personal recommendations.

I have known Carole and her work at The Recruitment Room for over ten years now, and she has always delivered. Carole and her team have a talent for matching candidates to business’ that ensures no time is wasted during the recruitment process. Whenever we are recruiting, Carole is our only call!

Andrew Chesworth-Wigger – General Manager – Hurlston Hall

 

 

Andrew Chesworth-Wigger, General Manager

Hurlston Hall Golf & Spa

Carole and the team at The Recruitment Room were a delight to work with, and took the time to listen to our requirements, then came back with options of some exceptional candidates for the position. We would certainly recommend The Recruitment Room and will not hesitate to contact Carole for any future recruitment.

Paul Freeman, General Manager

The Garden Rooms at Tennants, Leyburn

The Recruitment Room have given us a great choice of candidates to choose from when we post with them, the brief we give them they match up as closely as possible.  We would always choose The Recruitment Room when using recruitment companies as they are understand our business and our requirements.

Adam

Managing Director

Twisted Bars Ltd

M : 07881781900

www.ticketofficebar.co.uk

www.everybodyssocial.co.uk

www.theyardilkley.co.uk

Twisted Bars Ltd

Adam Lewis, Twisted Bars Ltd

“We have known and worked with Carole for many years and her company, The Recruitment Room. They really have a knack for getting under the skin of the business and are able to deliver exactly what our requirements are for our restaurants and bars, and the ongoing development of our brand.

They fully understand our company culture, and deserve to be part of our long-term recruitment strategy. And so, for that reason, there really is no other choice for us when it comes to the recruitment of key personnel!

Professional, thorough, and consistently going the extra mile are but just a few reasons why I would not hesitate to recommend The Recruitment Room when looking to work with an agency to recruit staff.”

Jon Charles

Director at The Laundrette, Manchester

“Very competent, very cooperative, and extremely collaborative in their approach to understanding our business. The Recruitment Room always seem to be one step ahead of their competition. The Recruitment Room evidently have a sound business plan of their own to be a successful recruitment agency. They have admirable integrity, they understand our company culture, and deserve to be part of our long term recruitment and employment strategy.

Their candidate profiling is sharp and accurate and communication is speedy. The results speak for themselves in that every candidate introduced to us by The Recruitment Room are of a high caliber, they are well briefed and fitting for the role, many of their successful candidates are the infrastructure of our management team and kitchens. They have helped us fill many roles and often are prepared to really think outside of the box.

I would highly recommend them to anyone looking to work with an agency, and we are proud to work with them ourselves.”

Michael Ibbotson

Provenance Inns & Hotels

“The Recruitment Room has made every effort to visit each of our restaurants and meet the managers in place to gain a greater understanding of each specific site and our requirements for the profile, experience and personality for our senior team. In doing this I can be assured that every candidate introduced to me by The Recruitment Room will be of a high calibre and as a result I have recruited many members of my management.”

Brett Boyers

Operations Manager at Giraffe

“We’ve used Carole and Paul from The Recruitment Room for filling several positions as part of our opening recruitment campaign for Headrow House in Leeds. They always understand exactly the kind of candidates we’re looking for and deliver a top-class service from start to finish would highly recommend them to anyone looking to use an agency.”

Ben Davy

Consultant at Headrow House/Ox Club

“The speed at which a solution to our recruitment requirement was found was remarkable and with a very high calibre of candidate.  Working with Carole made the recruitment of key positions a simple and professional process; one that I wouldn’t hesitate to repeat.”

John Wright

Operations Manager at Viva Brazil

“The Recruitment Room have been very effective in finding us good candidates. With their support we have recruited a number of managerial staff who have been instrumental in taking our business forward.  Carole and Sarah understand our culture and empathise closely with our brand.  They are also a pleasure to work with!”

Ian Leigh

Higher Performance Director at Chaophraya Restaurants

“There really is no other choice for me when it comes to Recruitment for key personnel. It’s got to be The Recruitment Room all the time. They really have a knack of getting under the skin of the business and are able to deliver exactly what the requirements are for the post.”

John Dammone

Owner of Salvo’s and Salumeria, Leeds

“We have used The Recruitment Rooms a number of times in the last six months to secure staff for the launch of Chop Bloc and continue to do so as our requirements grow.

Carole and her team have been a real asset to Chop Bloc helping us find senior members of staff that other recruitment specialists could not match in calibre nor experience.

We always feel confident interviewing candidates that are put forward to us by Carole as we have come to appreciate and understand the groundwork that The Recruitment Rooms have done prior to us receiving the application. It’s comforting to know that all candidates are pre-screened by Carole and their experience and calibre is verified and vetted prior to us meeting them which helps provide a more streamlined and coordinated approach to recruitment for us as a business.

Carole has successfully placed our GM and AGM through a headhunting approach and multiple junior members of staff through a broader targeted campaign. We have enjoyed a 100% retention rate with our senior staff members Carole has placed and we are very happy with their placements.

Carole’s specialist Chef recruitment manager Paul Lee has also placed our head chef who has been a real asset to our business. We spent a long time trying to find the right person to fill this role and Paul guided us through the process and found the perfect candidate for the job. Paul has continued to support us with Chef recruitment, helping to source additional sous chefs as the needs of the business has expanded. The calibre of the applicants we have received has been very high and we will continue to use the Recruitment Room to address our ongoing recruitment needs.

We had previously used local recruitment companies that promised us a similar level of service but unfortunately were massively disappointing. Our experience with Carole and her colleagues has been extremely positive and they have secured us the best candidates for the roles and have provided us great value for their service.

I am more than happy to discuss our experience with you in more detail, and am available on my mobile anytime. Please don’t hesitate to contact me.”

Dave Patten

Managing Director at Chop Bloc Ltd

“There are not many consultancies out there that really listen to what you say and understand fully what you need. Pretty much every application put forward from Carole and the team at The Recruitment Room will be someone that I want to hire – you can’t ask for much more than that from a great recruiting partner. Long may this continue!!”

Marcus Weedon

Senior Recruitment Manager at Carluccio’s

“The first time I have worked with The Recruitment Room and I’m sure it won’t be the last!

I was particularly taken not only by Carole and Paul’s in-depth knowledge of our hospitality industry – they clearly do constant research – but also by their innate understanding that great people make great businesses.

They are a pro-active, attentive pair and always quick to respond. They grasped very quickly my vision for the site and indeed helped me to refine it, and brought me a strong shortlist of suitable candidates from which I was able to recruit two high calibre people to the key positions of GM and Head Chef.

If you should wish to contact me via Carole, I would be only too pleased to reinforce verbally this brief written testimonial.”

Stewart Taylor

Owner of The Black Hat, Ilkley

“We have used the Recruitment room for two or three Le Bistrot Pierre restaurant openings, and exclusively for our most recent opening in Ilkley. Their local knowledge and professionalism has been incredibly helpful. The Recruitment Room’s approach to recruitment is not only professional but passionate, combined with their in-depth knowledge of the hospitality industry. They are thorough, trustful, diligent, helpful and good customers. We have a great business to business relationship with them. They have been a real help in recruiting in what are difficult locations.”

John Whitehead

Director at Le Bistrot Pierre

“The Recruitment Room have worked with us closely for over 5 years now and they have placed some fantastic people in front of house positions. They have really got to know us as a business and understand the type of quality we require. We have found them to be very friendly, organised and professional business who we will continue to work with.”

Marie Ramskill

Human Resources at Bettys

“Although agencies are not always ideal, we found The Recruitment Room really worked for us as the standard of candidates matched our criteria which is often not the case. Along with that, their service is professional, thorough and friendly”

Martin Wicks

Managing Director for Ashdale Hotels

“I have worked with Carole and the team at The Recruitment Room for many years and have always found them to provide an efficient, professional and comprehensive service They have a strong understanding of our specific sector and selecting the right candidates in all departments of my business, which is one of the reasons why when we need to use an agency we pick up the phone to them.”

Rena Gueller

Owner at The Box Tree, Ilkley (1 Michelin Star Restaurant)

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Candidates & Vacancies

We recruit for an impressive portfolio of clients and we are currently working with some of the industry’s leading restaurants, hotels, bar and pub groups, and event catering companies across the UK.

We offer temporary, permanent and interim work opportunities. Too busy to look for a new job? Get in touch today!

HR Administrator

St. Andrews/Dundee

£23,000 Monday to Friday 9-5pm

We are currently looking for a HR Administrator for an iconic 5 star hotel near Dundee. A stunning hotel with great people culture, excellent progression opportunities for the right candidate.

About the Role of HR Administrator:

Duty Manager

Skipton, North Yorkshire

£22,000-£23,000 plus tronc

Duty Manager required for this boutique styled hotel with busy destination 2AA rosette restaurant near Skipton, North Yorkshire. Due to the location all candidates will need transport. The role is a minimum of 40 hours full time including weekends on a shit rota basis.

Supervising all restaurant serving staff the main responsibilities are –

Chef de Partie (CDP)

Ambleside, Cumbria

£22,000 plus tips/live in available - Own Transport Needed

Chef de Partie – 3AA Rosettes – Ambleside, Cumbria – live in available

We are hiring a Chef de Partie for this Upscale Hotel with fine dining near Ambleside, Cumbria, which has won lots of awards for its exceptional food and fantastic service.

All of their produce is sourced from excellent suppliers in the local area, before the kitchen team create something rather special and delicious.

The restaurant interior is cosy with handpicked interiors; a space to dine in luxury, combining traditional with contemporary.

The Head Chef has created a mouth-watering combination of a 3AA rosette menu such as seasonal tasting menus and an a la carte menu, all of which make the most of the fantastic ingredients available.

Assistant Food & Beverage Manager

St. Andrews/Dundee

£HIGH temporary live in available

We are looking for a dynamic Assistant F&B Manager to join this high end red star hotel near Dundee.

About the role…

The Assistant Food & Beverage Manager is responsible for managing the day to day food & beverage operations of the business in a professional manner, while continually exceeding guest expectations. You will contribute to the smooth running of the department, assisting the restaurant in all areas of service as required. You will also be responsible for monitoring the restaurant, bar and breakfast rotas to ensure the cover is available to all departments.

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Get in touch

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Privacy Policy

The Recruitment Room is committed to protecting the privacy of our candidates, clients and users of our website and services. This policy sets out what personal data we collect from you and how we process and protect that data when you use our website or services. We will only use your personal data in accordance with the terms of this statement.

Any usage below of ‘we’, ‘us’ or ‘our’ is a reference to The Recruitment Room Ltd and The Recruitment Room.

We may update this policy occasionally. If we make any changes to our privacy policy, we will post the updated policy on our website. We therefore encourage you to visit our website from time to time in order to keep up to date with the terms of the policy and any potential changes. Amendments made to the policy will not jeopardise the protection and privacy of your personal data.

The General Data Protection Regulation (GDPR) will be applicable law in the UK from the 25th of May 2018. Your new rights in accordance with GDPR are included in this policy but will only apply once the GDPR comes into effect on the 25th of May.

Personal information we may gather from you

As a recruitment business we must process personal data (including sensitive personal data) in order to provide recruitment services to our clients and candidates. In doing so, we act as a data controller.

You may give your personal details to us directly, such as on a CV, an application or registration form, via our website or by corresponding with us by phone, email or otherwise. Personal data that we may collect includes:

name

address

email address

phone number

salary

nationality

employment history

education

referees

identification

Please note however, that this list is not exhaustive.

Depending on the nature of the role that you have applied for or that we have offered you, we may need to collect personal sensitive data. Under the General Data Protection Regulation this includes information about your health (for example details concerning any sick leave you may have taken during previous roles), information about any disability and details of any offences you may have committed or are alleged to have committed.

Personal information from other sources

We may also collect your personal information from another source such as a jobs board, personal recommendations or LinkedIn.

Do you have to provide us with personal data?

You may refuse to give us your personal and sensitive personal data. You also have the right to ask us to delete, change or stop processing your data that we already have (see below in what circumstances). If you do not provide us with personal or sensitive personal data however, it may restrict our ability to provide you with the recruitment and other related services that you have requested.

Purpose of processing and legal basis

We will collect your personal data (which may include sensitive personal data) and process that data for the following purposes:

To provide you with work-finding services to facilitate the recruitment process;

to assess your suitability for a position;

to tailor resources and services according to your preferences;

to maintain our business relationship, where you are a candidate, client or a user of our website;

to perform administration and operational functions.

The Recruitment Room must have a legal basis for processing your personal data. The legal bases we rely upon to pursue our processing purposes are:

Our legitimate interests in providing you with our services. Such interests can however, be overridden by your privacy interests; legal obligation in some cases, where it is necessary for us to meet our legal or regulatory responsibilities; your consent to data processing for the activities not covered by our legitimate interests, which we will obtain from you from time to time.

An example of a situation where we would rely on consent is when we ask for permission to introduce you to a client; contractual obligations to which you are subject. This includes situations where we are negotiating or have entered into a placement agreement with you or any other contract to provide services to you.

Legitimate interest

Where The Recruitment Room has relied on a legitimate interest to process your personal data our legitimate interests is as follows:

To offer you the tailored and efficient recruitment service you expect of us.

As a recruitment business, we introduce candidates to clients for permanent and temporary employment as well as offering clients’ vacancies to candidates. In order to do so, the exchange of personal data of our clients and candidates is essential to our operation. In order to support our candidates’ ambitions and to assist our clients with their resourcing needs, we also require to keep a database of client and candidate personal data. Furthermore, to maintain, expand and develop our business we need to record the data of prospective candidates and client data.

We want to offer you a tailored service that is customised based on the information that you provide us with. We also want to offer an efficient service, which means that we need to use your data for payroll and other administrative activities.

Third Parties

As a recruitment business we may disclose your information to third parties where appropriate. The Recruitment Room may share your information with the following third parties:

Our clients, in other words, prospective employers.

Payment intermediaries such as an umbrella company.

Pre-employment screening companies.

Government and law enforcement authorities.

Outsourced IT and document storage providers, for example servers and cloud-based data storage services.

Third party service providers, such as lawyers, accountants and technical support.

Any third party that we may share your data with must ensure the security of that data. Third parties are also obliged to only use your information for the purposes we have outlined. We will not pass on sensitive data to third parties without your consent, unless we are legally required to do so.

Overseas Transfers

The Recruitment Room may transfer only the information you provide to us to countries outside the European Economic Area (‘EEA’) for the purposes of providing you with work-finding services. We will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.

How long we store your information

The Recruitment Room will retain your personal data only for as long as is necessary. Different laws require us to keep different data for different periods of time.

The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.

We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation.

Where we have obtained your consent to process your personal and sensitive personal data, we will keep your data for 2 years after the last meaningful contact with you. Upon expiry of that period we will seek further consent from you. If consent is not granted, we will delete the personal data that we hold on you.

Your rights

Please be aware that you have the following data protection rights:

The right to be informed about the personal data we process on you;

The right of access to the personal data we process on you;

The right to rectification of your personal data;

The right to erasure of your personal data in certain circumstances;

The right to restrict processing of your personal data;

The right to data portability in certain circumstances;

The right to object to the processing of your personal data that was based on a public or legitimate interest;

The right not to be subjected to automated decision making and profiling; and

The right to withdraw consent at any time.

Where you have consented to us processing your personal and sensitive data you have the right to withdraw that consent at any time by contacting our data protection officer (see below).

Complaints or queries

If you wish to complain about this privacy policy or any of the procedures set out in it, please contact our data protection officer Carole Williams at carole@therecruitmentroom.co.uk.

You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.

The Recruitment Room

Tel: 0113 322 0660

www.therecruitmentroom.co.uk